Have a question about availability, bookings, or our apartments?
Get in touch — we’re happy to help.
Have a question about availability, bookings, or our apartments?
Get in touch — we’re happy to help.
Whether you’re planning your stay, need more details about an apartment, or have a special request, feel free to reach out. We aim to respond as quickly as possible and make your stay effortless.
+1 (212) 555-0198
87 West Street, New York, NY 10013
support@luxestay.com
Find answers to common questions about our apartments, the booking process, and your stay. All reservations are completed securely through Airbnb, ensuring a smooth and trusted experience from start to finish.
Each apartment is listed on Airbnb. When you choose a property on our website, you’ll be redirected to Airbnb where you can check availability, see full details, and complete your booking securely.
Bookings are handled exclusively through Airbnb. If you have general questions about a property before booking, feel free to contact us, but all reservations must be completed via Airbnb.
All cancellations and booking changes are managed directly through Airbnb and are subject to the cancellation policy shown on the Airbnb listing.
Check-in instructions are provided by the host through Airbnb after your booking is confirmed. Details may vary depending on the property.
For any stay-related questions, communication is handled directly through Airbnb to ensure quick and reliable support.